Privacy Policy We understand that privacy is an important issue for visitors to the Preacanada Web site (www.preacanada.com). Specifically, Web users are concerned about what information is being collected, how it’s being collected and how it is being used. The following information is designed to help you understand Preacanada’s Internet Privacy Policy. INFORMATION COLLECTION AND USE Preacanada gathers information about Web site visitors to improve the caliber of online information and services offered. There are two forms of data that Preacanada collects: site visitorship data and personal information voluntarily provided to us by site visitors. Site Visitorship Data Preacanada routinely gathers data on Web site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay, etc. Site visitorship data is… collected on an aggregate, anonymous basis, which means no personal information is associated with this data. gathered through the use of Web server logs and cookies. A Web server log is a file where Web site activity is stored. A cookie is a small piece of information that a Web site sends to a visitor’s computer, which is stored on his or her hard drive. Preacanada uses cookies to track repeat visits to its Web site. Although Preacanada assigns a cookie to a visitor’s computer, the company does not know who that visitor is unless that person specifically tells us. shared among Preacanada business units to improve site content and overall service. Personal Information Preacanada collects personal information from site visitors, such as a visitor’s name, address, phone number, e-mail address, etc. Personal information is… collected only when site visitors voluntarily provide it. collected through our "Email Us," "Request for Information" and "Request an Appointment" forms. Occasionally, we will also collect personal information through voluntary online surveys. forwarded to the Preacanada business that is equipped to handle the site visitor’s request or feedback. A Word About Security and Your Online Account... Preacanada currently offers online account access via www.preacanada.com to a limited segment of its customer base. To protect customer information, Preacanada uses three layers of security: Users are required to login using a unique user ID and password. A firewall (a combination of computer hardware and software) keeps unauthorized users from accessing information within Preacanada’s computer network. Encryption technology is used to secure customer data when it’s being transferred from one computer to another.